International Call Center

+961 1 560 960

Our Dubai Regional Office

+971 4 361 5191

Terms of Use

This website outlines the terms and conditions under which we provide our online service to you. If you continue to use this website after reading this page you are agreeing our terms and conditions as detailed. If you do not agree to be bound by these terms and conditions you must not use the website to order any goods and or services.

By continuing to use the website you confirm that you are old enough to enter into legal contracts and be bound by them and that you understand you will be responsible for all payments you commit to, when booking from this website.

The term “Wild Discovery” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.

If you have any questions about our Terms and Conditions or anything on this website, please contact us at the above address or by email: info@wilddiscovery.com.lb

Our responsibilities

    Responsibilities of Wild Discovery are:

  • to advise you about the services on offer
  • act as an agent between you and the service provider,
  • to ensure that all parties have the relevant information and
  • to ensure that all parties have confirmed agreement about the service to be provided
  • We are not responsible for the operation of the 3rd party service


Your responsibilities

    You are responsible for:

  • providing accurate information as required
  • making full payment for the service
  • being aware of terms of service, including cancellation, of all the suppliers to an agreement
  • complying with all security and travel regulations, including carrying valid travel documents

General

This website has been written to provide you with general information only. We can and will alter the content of the website without notice. By using the website you agree to accept that we do not have any liability for any inaccuracies, omissions or errors in the content and you alone are responsible for deciding if our services are suitable for your purposes.

By making use of any information on this website you are accepting that you do so entirely at your own risk and we cannot be held liable. It is your own responsibility to make sure that any products, services or information available through this website meet your specific requirements.

This website and its content is owned by or licensed to us. This includes, but is not limited to, the content, design and graphics. You cannot copy any part of this website except as specified in the copyright notice which is part of our terms and conditions.

The use of a trademark in this website, which is not the property of, or licensed to Rehlat, is individually acknowledged on the website.

This website may include links to other websites. These links are provided to help you and not because we endorse any particular website. The content of these 3rd party websites is the responsibility of the relevant 3rd party and we cannot be held to account for anything that they contain.

If you use this website in any way that is not authorised by us we may make a claim for damages and report you for a criminal offence.

In settling any dispute that may arise from this website and your use of it, we will adhere to the laws and judicial system of LEBANON.

booking.wilddiscovery.com.lb will NOT deal or provide any services or products to any OFAC sanctioned countries in compliance with the law of LEBANON.

We accept payments online using Visa and Mastercard credit/debit card in USD. If "Credit Card Online" is selected as the payment methods then the details on the Customer's ID (Card Holder's ID) should exactly match that of the credit card used to make the purchase.

Booking

Any bookings that you make online are subjected to the terms and conditions of the third party service provider. You must ensure that you fully understand and comply with such terms and conditions.

Changes and Cancellation

Wild Discovery acts as an agent between you and the third party providers such as hotels or airlines. Before changing or cancelling any booking you must read the cancellation policy of the third party provider. If you do not give sufficient notice you might find that you will not receive a full refund.

Privacy

We are committed at ensuring that your privacy is protected. Please read our Privacy Policy for full information.

Disclaimer

We have taken great care to provide accurate and up to date information. However due to the nature of our business all details are subjected to frequent and unforeseen changes. The information on our website is mostly based on information provided by the third parties. We cannot guarantee that the information provided is accurate at all times or that all changes will be reported and we cannot therefore be held responsible for errors or changes.
You should always verify the important details before you proceed with your booking.

Complaints

If for any reason you are dissatisfied with the service supplied you should initially and as soon as possible contact the party supplying the service. If you have exhausted their complaints procedure and are still not happy, please contact us at the above address or by email to info@wilddiscovery.com.lb detailing your reasons for dissatisfaction.